new website launch
Start faster on the new broker portal.
Watch the quick website guide, then register your account to access pricing, pipeline tools, forms, and broker resources from one place.
- 2-minute walkthrough
- Account setup cehcklist
- Built for brokers
Register once. Work from the new dashboard.
Create your account
Set up your login for the new Pacific Bay portal.
Unlock key tools
Access Non-QM pricing, pipeline, and lock request.
Save the portal
Return anytime for updates and announcements
Fast turn times,
flexible QM/Non-QM programs,
and direct support that helps
you close more loans.
Access flexible loan solutions, competitive pricing, and dependable support built for mortgage brokers.
Speed, Coverage, and Support You Can Rely On
A quick snapshot of the service standards and operational reach designed to help mortgage brokers move loans forward with confidence.
BROKER PARTNERSHIP
Grow Your Business With a Lending Partner You Can Rely On
Access flexible QM and Non-QM programs, competitive pricing, fast closings, and responsive support designed for mortgage brokers.
- Wide range of QM and Non-QM programs
- Fast approvals and dependable closings
- Competitive pricing and flexible guidelines
- Dedicated broker support every step of the way
Testimonials
What Our Clients Say About Us
We have built a strong and trusted customer base for our mortgage services, and we are proud to consistently receive outstanding 5-star feedback from our clients.
Posted on Shervondria CoxTrustindex verifies that the original source of the review is Google. Pacific Bay Lending Group gave me an amazing opportunity to get ahead and get my finances in order. Thank you for all of your help.Posted on Dustin AmodoTrustindex verifies that the original source of the review is Google. Chris was great to work with!! He closed my loan with ease. I highly recommend and promise you won’t be disappointedPosted on Marisa BashoreTrustindex verifies that the original source of the review is Google. Chris Alan in Hawaii was an absolute pleasure to work with. Chris by far exceeded our expectations in a lender. He got us the best rates, communication was excellent, very quick response time, thorough explanation every step of the way and above all, he is such a great person. Highly recommend going with Chris and will certainly be using him again in the future for all of our financing needs. Mahalo!Posted on Jenny MoshkovichTrustindex verifies that the original source of the review is Google. Alvin Chin is a fantastic lender! He makes the process smooth and less stressful than any other lenders my family has worked with. Anytime we had questions he was very responsive and diligent. We love working with Alvin Chin and will continue giving him our business and recommend to any of our family and colleagues. Keep up the great work!!Posted on Sharon RoseTrustindex verifies that the original source of the review is Google. I had a truly pleasant first-time home buying experience with Pacific Bay Lending Group. Right from the get-go my lender, Chris Alan, made me feel comfortable and confident in the approval process. I truly appreciate his professionalism, patience, and willingness to answer my questions and concerns all within a timely matter. I highly recommend and approve this company and Chris Alan for anyone looking for a smooth and professional experience during a huge life altering event. Thanks to their help I’m a happy & grateful 1st time Home Buyer! -SoCal Lovin’ SharonPosted on Lacey GulewiczTrustindex verifies that the original source of the review is Google. I spoke with a previous mortgage company, and they wanted to complete another loan for me. I hesitated, as I have always dealt with Pac Bay lending. Specifically, Chris Alan. I called him up right away...I knew he would take care of us. Not a problem, he discussed with me the market, and what is going on in these treacherous times. Once the decision was made to complete, Chris had my loan completed within 30 days! I would highly recommend Chris Alan to any individual looking for a mortgage loan regardless of the complexity. His follow up skills and mortgage knowledge surpasses any ordinary mortgage loan officer. Third times a charm!! Thank you Chris for always being there for us. Tedd and LaceyPosted on Karen PatagueTrustindex verifies that the original source of the review is Google. It's been an AMAZING journey working alongside Chris Alan! He is very professional with great customer service and effectively communicated throughout the process of our challenging mortgage loan. Chris has worked above and beyond our needs to successfully cross that finish line. "THANK YOU" Chris for being so EXCEPTIONAL! We look forward to closing many more deals with you in the future.Posted on Alan JoldubaevTrustindex verifies that the original source of the review is Google. I simply cannot express how grateful I am for Chris's dedication, expertise, and unwavering commitment to our real estate transaction. In a world where mediocrity often prevails, their performance was nothing short of miraculous. From the moment we embarked on this challenging journey, it was clear that our colleague lender possessed a unique blend of skills and determination. Not only did they meet the industry's high standards, but they exceeded them in every aspect. Their ability to close a deal that had been considered nearly impossible by others was awe-inspiring. One of the most remarkable qualities that set our colleague lender apart was their unwavering focus on the task at hand. No obstacle was too great, no challenge too insurmountable. They tackled every issue with grace and an unshakeable resolve that made a lasting impression on all of us involved in the transaction. Their depth of knowledge was truly impressive. It was evident that they had a profound understanding of the intricacies of the real estate market and financial intricacies, which proved to be invaluable in our dealings. They took the time to explain complex concepts and guided us through the process with patience and clarity, making a potentially overwhelming experience remarkably manageable. But what truly made our colleague lender exceptional was their genuine care for our success. They approached this transaction with a personal touch that went far beyond their professional duties. Their encouragement, support, and willingness to go the extra mile were a constant source of inspiration and assurance. Their ability to foster collaboration and communication among all parties involved was nothing short of a game-changer. They skillfully bridged the gap between buyer, seller, and agents, ensuring that every step was coordinated seamlessly. Their diplomacy and professionalism made everyone involved feel heard and respected. I firmly believe that without our colleague lender's dedication and expertise, this deal would not have seen the light of day. Their dedication was a ray of hope in a sometimes challenging industry, and they transformed a seemingly unattainable dream into a reality. In summary, I cannot express enough how deeply grateful I am to have had the privilege of working with such an extraordinary colleague lender. Their commitment, knowledge, and personal touch turned what seemed like an impossible real estate transaction into a resounding success. I wholeheartedly recommend their services to anyone seeking not just a lender, but a true real estate miracle worker. Thank you for your unwavering dedication and making the impossible, possible.Posted on patricia adamoTrustindex verifies that the original source of the review is Google. Chris Alan is just amazing! There is no reason to call anyone else. I am a repeat client and will not use anyone else
general turn times
24 hrs
Disclosure
24-48 hrs
Underwriting
24-48 hrs
Condition Review
24 hrs
Loan Docs
24 hrs
Funding
Licensed Coverage You Can Count On
Supporting homebuyers, homeowners, and broker partners with broad state coverage, responsive support, and a proven lending experience.
Built on trust, backed by reach.
We combine broad licensed coverage with flexible lending solutions, dependable service, and a customer experience designed to move clients forward with confidence.
Questions about our coverage, programs, or support? Contact our team.
Contact UsOur Licensed Footprint
States highlighted in blue represent current licensed coverage.